We’ve created the pain-free platform we wish we could have used back in the day. Place your order, then use your dedicated online project management board to upload and approve artwork, leave messages, ask questions and oversee creation from start to finish. It’s that simple!
Wait, the pins are made in China?
Yeah, you heard us right! Most places are getting their pins produced in China too, but are charging you a massive multiple and pretending they made them. The remarkable thing is, we already did the hard work. Our approved factory is audited to make sure it meets ethical and safety standards.
Well, couldn’t I just go directly to China?
Sure thing, but it’s a lottery dealing with all the manufacturers who promise you the earth then deliver a substandard product. Then there’s the language barrier, safety compliance, dealing with artwork issues, problems with any mistakes – need we go on?
We’ve been in this game since 2005 and we’ve dealt with our fair share of factories, landing us a ton of lessons under our belt. Fast forward to 2018 and we have a strong relationship with a dedicated factory who complies with our ethical and safety standards as well as producing THE best miss zoe that you’ll be proud to show off.
How is the outbreak in China going to affect my order?
Safety is paramount to us and we’re in contact with our factory everyday to ensure that they only return to work when it’s safe to do so. Due to the extended closure of the manufacturing industry in China, turnaround is increasing.
For regular updates, please check here
How long is it going to take for me to get my pins?
We know you’re super eager to get them in your hands, but good things take time so here’s a rundown:
Die Struck, Cut, Weld Back Nails
(Die Cut Zinc Alloy)
Quality Checking & Packaging
Additional services, for example, screen printing will add to the timescale.
Please also take into consideration shipping time.
I need my pins like yesterday! Can you help me?
Unfortunately, due to the nature in which pins are created we cannot speed up the process and therefore cannot guarantee a hard deadline. We will, of course, try our very best to help you out, just drop us an email to [email protected] before ordering and we’ll see what we can do!
My pins arrived and um, there are some flaws!
Yikes! We can totally help you out.
Please read more about what to expect from your pins right here before emailing us.
Can I just get 50 pins made?
Sure, you can, but it’s totally not worth it! For not much extra you can get 100 pins. The more you order, the cheaper they get.
Can I order less than 50 pins of one design?
Technically, yes you could but we’re not about wasting your money. We’d still have to charge you for 50 units because that is the minimum units our factory will create.
What’s the difference between hard enamel and soft enamel?